SHIPPING INFORMATION
At Gratna LLC, we are committed to providing you with fast and reliable shipping services. Here are our shipping policies and information:
Shipping Companies
We partner with the following shipping companies to ensure your orders arrive safely:
United States Postal Service (USPS)
FedEx
United Parcel Service (UPS)
Shipping Time
Domestic Shipping:
Standard Shipping: Typically 3-7 business days.
Expedited shipping: Typically 1-3 business days (Please select the express shipping option at checkout).
International Shipping:
International shipping times vary depending on the destination, typically 7-14 business days.
All international orders will be shipped via USPS or FedEx.
Shipping Costs
Domestic shipping costs will be calculated based on the weight and destination of your order. You will see the corresponding shipping cost at checkout.
International orders will have shipping costs calculated based on the destination, weight, and shipping company. The specific cost will be displayed at checkout.
Customs and Taxes
For international orders, your package may be subject to local customs and taxes. All additional fees are the responsibility of the recipient. We recommend that you check the relevant regulations before placing an order.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a tracking link. You can use this information to track your order status in real time on the website of the corresponding shipping company.
Important Notes
Please ensure that you provide an accurate delivery address when placing your order. Incomplete or incorrect addresses may result in delays or lost packages.
During holidays, shipping may be delayed, depending on the shipping company’s policy.
If you have any questions about our shipping policy or need further assistance, please feel free to contact us.
Contact Information:
Phone: 678-559-3478
Email: support@gratna.store
Thank you for choosing Gratna LLC. We look forward to serving your next adventure!